/ CUSTOMER CARE
At KM Macarons, our goal is to provide you with the best bake goods that will delight your taste buds and leave you craving more. Your satisfaction is our priority, and we are committed to ensuring that you have a positive experience with our products and services. ​
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Quality Assurance:
We take great care in crafting our baked goods using only the finest ingredients and meticulous attention to detail. If for any reason you are not completely satisfied with your purchase, please don't hesitate to reach out to us.
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Communication and Resolution:
If you have any issues, concerns, or feedback regarding your order, we encourage you to contact us directly. We are dedicated to listen to your needs and work with you to find a satisfactory resolution.
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How to Reach Us:
You can reach us via email at kmmacarons@gmail.com or by phone at 208.724.7423. We will respond to your inuiry promplty and work diligently to address any issues you may have.
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Refund and Exchanges:
KM Macarons offers refunds up to 48 hours after the payment is accepted. Unfortunately, after that time we cannot offer refunds. But the good news, you will still get your order! If you are unable to get your order, we'll donate it to a family in need!
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Need to reschedule your order? Reach out to us 7 days prior to your pickup/delivery time.
In the event that a refund or exchange is necessary, we will work with you to find a suitable solution. Your satisfaction is our top priority, and we strive to make every interaction with KM Macarons a positive one.
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Thank you:
We appreciate your support and trust in KM Macarons. We are committed to proving you with exceptional products and service, and we look forward to serving you again soon.
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/ PRIVACY & SAFETY
Your information is kept confidential when you subscribe with us. It is not shared or sold to third parties. At any time, you may unsubscribe from the subscription and your email will be removed from the list.
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Online orders are processed through Square. You can see their policies here. By placing an order electronically, you may automatically receive emails. You may unsubscribe at any time.
/ WHOLESALE INQUIRIES
KM Macarons is proud to be licensed for wholesale distribution and we're actively seeking the perfect partners to join us on our journey. We invite companies who share the passion for quality and creativity to consider partnering with us. Together, we can bring the joy of our delicious macarons to even more customers and create sweet success for all involved.
Reach out to us today to explore the possibilities of partnering with KM Macarons!
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/ DONATION INQUIRIES
Supporting our community is a core value here at KM Macarons. While we opeate as a small business with limited resources, we are deeply committed to giving back whenever possible. Please feel free to reach out to us with the details of your event and your specific requests. We would be honored to explore ways in which we can contribute and support your cause.
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Together, let's make a positive impact in our community!